Most questions are answered below. Anything else, write to us directly.
Billing & subscriptionsTrials, renewals, refunds and canceling your membership.
Account & loginSigning in, changing your email, and deleting your account.
Training & loggingPrograms, sets and reps, and fixing a mis-logged workout.
Nutrition & dataFood search, macros, and correcting a logged meal.
Technical issuesCrashes, sync problems, and app updates.
Still stuck?Write to us and we’ll get back within one business day.support@thryvefit.org
Common questions
Quick answers.
How do I cancel my subscription?Open Settings on your iPhone, tap your name, then Subscriptions, and select ThryveFit. Deleting the app does not cancel the subscription.
How do I delete my account?From the app, go to Settings → Account → Delete Account, or email support@thryvefit.org and we'll do it for you.
I found a bug. Where do I report it?Email support@thryvefit.org with a short description and, if you can, a screenshot. We read every report.